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The Readers Club...Pakistan's first Online Book Rental Service - ItemDescription
David Freemantle
ISBN # : 9780077090432
Publisher: McGraw-Hill Osborne Media
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Lists simple, straightforward ideas which are designed to challenge managers and make them use "common sense" in the workplace. Ideas include "treat people as human beings", "say thank you", "clarify your expectations" and "plan with your people".

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Translated by J. F Jenner